This privacy notice for Cleveland Dentures and Implants (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
- Visit our website at https://clevelanddenturesandimplants.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@clevelanddenturesandimplants.com.
Summary of key points
This summary provides key points from our privacy notice. More detail is available in the sections below.
- What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Cleveland Dentures and Implants and the Services, the choices you make, and the products and features you use.
- Do we process any sensitive personal information? We do not process sensitive personal information on this website.
- Do we receive any information from third parties? We do not receive personal information from third parties for this website, except as described for service providers that process data on our behalf.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
- In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties as described in this notice.
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. No electronic transmission or storage method can be guaranteed 100% secure.
- What are your rights? Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information.
- How do you exercise your rights? Contact us using the details in How can you contact us about this notice? We will consider and act upon any request in accordance with applicable data protection laws.
SMS / MMS / text messaging opt-in
By providing your mobile phone number, you consent to receive SMS, MMS, or text messages from Cleveland Dentures and Implants. These messages may include appointment reminders, confirmations, patient care updates, and other important communications related to our Services.
- Message frequency: You may receive up to 10 messages per week.
- Opt-out: You can opt out anytime by replying STOP to any message or contacting us at info@clevelanddenturesandimplants.com.
- Data privacy: SMS opt-in data and phone numbers collected for SMS communication purposes will not be shared with third parties for marketing purposes.
- Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Table of contents
- What information do we collect?
- How do we process your information?
- When and with whom do we share your personal information?
- Do we use cookies and other tracking technologies?
- How long do we keep your information?
- How do we keep your information safe?
- What are your privacy rights?
- Controls for do-not-track features
- Do California residents have specific privacy rights?
- Do we make updates to this notice?
- How can you contact us about this notice?
- How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us (including booking a free consultation).
The personal information we collect may include the following: names, phone numbers, email addresses, and contact preferences. We do not process sensitive information on this website.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
- Log and usage data. Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use the Services and which we record in log files.
- Device data. Information about your computer, phone, tablet, or other device you use to access the Services.
- Location data. Approximate location information (for example, based on IP address). You can often limit this through device settings.
2. How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, including:
- To deliver and facilitate delivery of services to you (for example, scheduling a consultation or responding to your inquiry).
- To send you marketing and promotional communications, if this is in accordance with your marketing preferences. You can opt out of marketing emails at any time.
- To deliver targeted advertising and measure campaign effectiveness.
- To evaluate and improve our Services, products, marketing, and your experience.
- To protect our Services (security, fraud prevention, and troubleshooting).
- To comply with legal obligations and respond to lawful requests.
3. When and with whom do we share your personal information?
We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- Service providers. We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (for example, website hosting, analytics, call tracking, advertising platforms, and online booking tools).
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates (including our parent company and companies under common control), in which case we will require those affiliates to honor this privacy notice.
- Legal requirements. We may disclose information if required by law or if we believe in good faith that disclosure is reasonably necessary to protect the rights, property, or safety of Cleveland Dentures and Implants, our patients, or others.
4. Do we use cookies and other tracking technologies?
We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information, remember preferences, understand site usage, and support advertising and analytics. You can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
To learn more about interest-based advertising and opt-out options, visit aboutads.info/choices.
5. How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. How do we keep your information safe?
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. What are your privacy rights?
You may request to review, change, or delete certain information we hold about you.
Depending on your location, applicable law may give you rights regarding your personal information, such as the right to access, correct, delete, or restrict certain processing, or to object to certain processing.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us. We may still send non-marketing messages that are necessary to administer our relationship with you or respond to your requests.
If you have questions or comments about your privacy rights, email us at info@clevelanddenturesandimplants.com.
8. Controls for do-not-track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
9. Do California residents have specific privacy rights?
Yes. If you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
CCPA / CPRA overview
California residents may have rights to know, delete, and correct certain personal information, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising, subject to exceptions under California law.
In the past twelve (12) months, depending on how you use the Services, we may have collected categories such as identifiers (for example, name, email, phone, IP address) and internet or other electronic network activity information (for example, browsing activity on our site). We collect this information for the business purposes described in this notice.
Cleveland Dentures and Implants does not sell personal information for money. We may use advertising and analytics partners that set cookies or similar technologies; depending on applicable law, some of those activities may be considered “sharing.” You can limit tracking through browser controls and the industry opt-out tools linked above.
We will not discriminate against you for exercising your privacy rights. To exercise a California privacy right, contact us using the details below. We may need to verify your request before completing it.
10. Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at info@clevelanddenturesandimplants.com, call us at (888) 383-6430, or contact us by post at:
Cleveland Dentures and Implants
29115 Center Ridge Rd, Westlake, OH 44145
12. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or state, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at info@clevelanddenturesandimplants.com.
Document last updated: August 11, 2026